Revolutionizing Safe Conversations: Character.AI Takes AI Chatbots to New Heights with Enhanced Security Measures

Staying Safe with Artificial Intelligence: New Measures for Younger Users

In a significant move to ensure the safety of its users, Character.AI has rolled out new features and policies for building and interacting with its AI-powered virtual personalities. These updates aim to make the platform safer for all users, with a special focus on younger people.

AI Chat Guardrails

The new features include more control over how minors engage with the AI chatbot, more extensive content moderation, and better detection of topics like self-harm. Character.AI has taken these steps to address concerns that have been raised by users and critics, including a recent lawsuit filed by the family of a 14-year-old who took his own life after interacting with one of the company’s chatbots.

Enhanced Safety Features

The company has implemented several new safety measures to prevent the spread of harmful content and ensure user well-being. For instance, the AI chatbot will display a warning message if it detects keywords related to suicide or self-harm, and it will direct users to resources like the National Suicide Prevention Lifeline. The AI will also be better equipped to identify and remove inappropriate content in conversations, with a particular focus on conversations involving minors.

Proactive Moderation and Removal

Character.AI has also increased its efforts to proactively remove and moderate user-created characters that violate its terms of service. The company uses industry-standard and custom blocklists to keep the platform safe and secure, and it will notify users when a chatbot has been removed due to violating its policies.

Noticing You’ve Reached a Milestone

Additionally, the platform will now display a notification when you’ve spent an hour on the platform, asking if you want to continue using it. This feature aims to help users avoid getting lost in the virtual world and maintain a healthy balance between online and offline life.

Improving Transparency and Clarity

To ensure that users are aware of the AI’s limitations, Character.AI will display more prominent disclaimers emphasizing that its chatbots are not real people. This move aims to address concerns about the blurring of lines between humans and AI, and it will help users understand the difference between the two.

These new safety features demonstrate Character.AI’s commitment to ensuring its platform is safe and enjoyable for all users. By taking a proactive approach to moderation and content removal, the company is setting a high standard for the AI chatbot industry, and its moves could inspire other companies to prioritize user safety and well-being.

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